FAQ's

How can I track my order?
After you successfully purchase the product, you can view the logistics information of the order on the homepage of our website - Track order.

How long does it take to transport to the United States?
Generally, we can receive the goods within 6-15 days after shipment

How do I return an item for a refund?
NOTE: Refunds can only be issued within 30 days of payment!
If the product you received is broken or defective, there is no need to return the item to us unless we request a return. Only then will we provide a free return label.
If the item is not defective, a physical return is required to obtain a refund. Non-defective items will be shipped back at the buyer's expense.
Please contact us here to submit a ticket to our customer-first team and we will be happy to assist you.Refund policy

Which product works with my device?
One each product page we try to add the latest phone and tablet models. We also include how wide each device holder opens so you can measure your device with your case to see if it's compatible.
Still have questions if your device is compatible? Contact us, We would be happy to help！

What payment methods do you accept?
Our online store accepts the following payment methods for purchases:
1、MasterCard
2、VISA
3、American Express
4、Discover
5、PayPal
If you have any further questions or concerns about the payment methods we accept, please don't hesitate to contact our customer support team.